335bet Privacy Policy — Your data is completely safe

As one of Bangladesh's most trusted online betting platforms, 335bet places your privacy at the top of its priorities. This Privacy Policy explains how 335bet collects, stores, and uses your personal information.

By creating an account or using the 335bet platform, you agree to this Privacy Policy. We want you to make informed decisions, which is why this page is written in clear and simple language.

335bet collects certain information to provide you with the best possible service. This data falls into two categories: what you provide directly and what is collected automatically when you use the platform.

335bet only collects information that is necessary — no excessive or irrelevant data is requested. The types of data collected and their purposes are detailed below.

335bet uses your information solely to improve our services and meet legal obligations. We never use your data for unrelated purposes. The key reasons we use your information at 335bet are outlined below.

• To make account creation and management easy and to ensure secure login.
• To process financial transactions such as deposits and withdrawals quickly and securely.
• To complete the KYC process and verify your age.
• To prevent money laundering and fraudulent activity.
• To send you personalized offers and promotions based on your preferences.
• This allows our customer support team to assist you quickly and efficiently.
• To identify and resolve technical issues on the platform.
• To meet the requirements of legal and regulatory authorities.

335bet retains your data only for as long as necessary. While your account is active, your information is stored securely. Even after an account is closed, certain data may be retained for a defined period to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: up to 5 years (as required by regulators).
• KYC documents: up to 7 years, as required by law.
• Customer support communications: retained for up to 2 years.
• Marketing preferences: retained until you unsubscribe.

After the applicable retention period, your data is securely deleted or anonymized so you can no longer be identified.

335bet uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Login sessions and security tokens — essential for the platform to function.
• Functional Cookies: Helps remember your language and preferences.
• Analytics Cookies: Helps improve our services by analyzing how the platform is used.
• Marketing Cookies: Used to show relevant offers — you can turn this off at any time.

335bet never sells your data or shares it with third parties without reason. In certain specific situations, limited information may need to be shared.

• Payment Processors: Necessary data is shared with bKash, Nagad, or your bank to complete transactions.
• Identity Verification Services: With approved verification providers for the KYC process.
• Legal Authorities: In cases of court orders or other legal obligations.
• Security Partners: With authorized institutions for the prevention of fraud and money laundering.

In all such cases, 335bet ensures that the receiving party also complies with international privacy standards and uses the data only for the specified purpose.

335bet believes you should have full control over your own data. That is why we provide you with the rights listed below.

• Right to Access: You can find out exactly what information 335bet holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the complete deletion of your data.
• Right to Restrict Processing: In some cases, you can request that data processing be temporarily suspended.
• Right to Portability: You can receive your data in a structured format.
• Right to Object: You may object to marketing communications or profiling at any time.

335bet uses industry-leading security technology to protect your data. Our security team is active 24 hours a day to detect and respond to any threats.

• 256-bit SSL/TLS encryption is applied to all data transfers.
• Two-factor authentication (2FA) is available to help secure your account.
• Regular security audits and penetration testing are conducted.
• Instant alerts are sent for unusual logins or transactions.
• Passwords stored on our servers are always hashed and cannot be read directly by anyone.
• Physical access to our data centers is strictly controlled.
• Regular backups ensure your data is never lost, regardless of the circumstances.

335bet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any personal information from minors.

• Age verification is mandatory at the time of registration.
• In suspected cases, age is verified using KYC documents.
• Any account identified as belonging to a minor is closed immediately.
• Any data collected from a minor is promptly deleted.

If you believe a minor is using 335bet, please contact our customer support. We will take the necessary steps without delay.

335bet may update this Privacy Policy from time to time. You will be notified in advance of any significant changes.

• You will be notified at your registered email address at least 7 days before any major changes take effect.
• A clear notice will be posted on the platform.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.
• Previous versions of the Privacy Policy are available upon request.

If you have any questions or concerns about our Privacy Policy, the 335bet customer support team is always here to help. We typically respond within 24–48 hours.

• Email: [email protected]
• Live chat: available after logging in to the platform.
• Response time: within 24 hours (usually faster).

To exercise your privacy rights, email us from the address linked to your account. We will verify your identity and take action promptly.